Our Supporters Promise

Wickford At Christmas is run by a team of volunteers in their spare time and rely on your amazing support.

We want you to know that we really appreciate your support and it keeps us focused on the challenge ahead to keep our Christmas lights going. Whether you support us by giving up your time, fundraising on our behalf or donating towards the Christmas Lights.

We are committed to keeping the lights going and having a great Christmas event each year.

Our Communications With You

We have a newsletter to keep all our supporters up to date with what’s happening and we want you to have control over what you receive and don’t.

We use Mailchimp, which gives you options to change with what you receive and you are free to unsubscribe at any time. We won’t send you emails if you have asked us not to.

You can change your mind about what you receive from us at any time.

Our Fundraising

Fundraising is really important to us and we are proud of what it helps achieve. The committee constantly reviews the fundraising to make sure all the money goes to funding the Christmas Lights and Events.

Everyone volunteering or working for Wickford at Christmas does so on a purely voluntary basis and does not take a wage.

We work with suppliers to help us provide the services, events and Christmas lights installations required to have a great Christmas.

We understand the issues when working with suppliers we work hard to ensure that work is done to a high standard and adhere to safeguarding policies.

About Your Donation or The Money You Have Raised

Your donation will be used responsibly to help fund the Christmas Lights in Wickford High Street, Essex and fundraising events throughout the year.

We will keep administration and running costs to a minimum, allowing your donations to continue to support the community, the Christmas lights and events.

We are happy to answer any questions you may have about how your donation is spent and clear financial information will be available.

We might turn down a donation if we feel that accepting it would damage our independence or reputation. If we do, we’ll explain why.  

Our Use of Your Personal Details

We use Mailchimp to help us deliver our communications and we will keep any personal information safe, only using your details to contact you in the ways you’ve agreed to.

We will always respect your right to privacy and adhere to laws around the use of data.

We will not share your information with any other supplier or businesses.  

Our Accountability To You

We would love you to contact us with feedback or if you have a complaint - as we are happy to help you.

We will respond honestly and promptly to your questions and complaints.